Friday, August 8, 2008

NIMS epiphany

I just took a class in the National Incident Management System (NIMS), and thought - isn't this a model for running every human activity efficiently, not just incidents? What if we were to establish standard functions like planning, logistics, finance, etc. and build them up and break them down according to workload, using common terms, org charts, chartfields for accounting, etc? It would make the basis for a whole semantic web funcionality. For example, all products and services would be accessible to all "incidents" (or projects, or operations - whatever you want to call "stuff that people need to get done").

"projectizing the organization" has made sense to me for a long time, but this NIMS system's flexible work breakdown structure adds the benefit of continuous flexibility in how people are organized and who's doing what. In addition, the concept of "unified command" is how you make collaboration visible and create accountability.

I work in an organization with a lot of well-defined departments, but this is making me think that if we did away with all the departments and created a sea of resources, then the "command" structure could be much more flexible and responsible than it is today, with more efficiency and more accountability for both individuals and objectives.